Quality Management System

Introduce and apply practical quality control and lean planning tools to ensure full system(s)/sub-systems integrity and efficient operations; quality management systems; and knowledge of quality cost, standards, and tools. 

Knowledge of quality cost, standards, and tools.

Open to the general public.

1. Quality management systems and standards: ISO, VDA, ASME, Total Quality Management (TQM).

• Materials: PowerPoint presentation, handouts
• Assignment/Assessment: Case study, examples, in-class exercises, class discussion

2. Statistical Process Control (SPC): control charts and process capacity analysis.

• Materials:  PowerPoint presentation, handouts, case study, control charts, QFD templates

• Assignment/Assessment: Case study, examples, in-class exercises

3. Design for quality: cost of quality, tolerance design, Taguchi.

• Material: PowerPoint presentation, handouts, case study, reading materials

• Assignment/Assessment: Case study, examples, in-class exercises, class discussion

4. Suppliers qualification and design reviews, Advanced Product Quality Planning (APQP), Production Parts Approval Process (PPAP).

• Materials: PowerPoint presentation, handouts, case studies, reading materials
• Assignment/Assessment: Case studies, examples, in-class exercises

5. Applications, System Dependability and Failure Modes Analysis (FMEA: DFMEA, PFMEA), Audits.

• Materials: PowerPoint presentation, handouts, case studies, reading materials
• Assignment/Assessment: Case studies, examples, in-class exercises 

Resources:

Presentation, in class case studies